Crowne Plaza Melbourne | Riverfront Family Hotel * Heated Pool

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Crowne Plaza Melbourne By Ihg Hotel Exterior photo

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Key details

About the Hotel

1-5 Spencer Street, Melbourne, VC 3008

Close to the Melbourne Convention and Exhibition Centre

Great

8.6

8.7

/10

4.2

3.8

Loved by Crowne Plaza Melbourne By Ihg guests

Professional staff

Comfortable beds

River view

Excellent location

Delicious breakfast

Seamless service

"The view from the hotel room was fabulous! We had views all along the Yarra River, which was stunning day and night."

Anne from Australia

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"King skyline river view room was fantastic."

alison v from Australia

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"one is just 5 minutes away from the vibrant dining and entertainment area around the crown cassino with walks along the Yarra river thrown in for those who want leisurely walks (or jogs or sprints)."

Mustapha

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4.5-star riverfront hotel with 10 meeting spaces and a rooftop pool

Location & Access

The hotel sits on the banks of the Yarra River, directly opposite the Melbourne Convention and Exhibition Centre and Crown Casino. A tram stop is located 20 metres from the hotel entrance, placing guests within the free tram zone. Southern Cross Station is a 5-minute walk away, providing access to the airport and regional rail services.

Rooms & Views

Each guest room includes a 55-inch LCD TV, a work desk, and a coffee machine with complimentary pods. Many rooms offer views of the Yarra River, the City Skyline, or the Bay. Rooms with river views face the Crown Casino and the nightly flame show at the Southbank Promenade.

Dining Options

Three on-site dining outlets include Ottie's, the hotel's signature restaurant serving breakfast, lunch, and dinner. Dive Bar offers drinks and bar food, while Pow Wow functions as a coffee house for light meals and takeaway. A happy hour is held at the bar each day.

Business & Events

The hotel provides ten flexible meeting spaces that can accommodate up to 700 guests. An Event Staging Manager is assigned to each booking to oversee event technology and logistics. Fax and photocopying services are available through the front desk.

Wellness & Recreation

An outdoor heated swimming pool is open year-round on the rooftop, with sun loungers and beach chairs provided. The 24-hour fitness centre uses TechnoGym equipment for strength and cardio training. Facilities for disabled guests include accessible parking, lower bathroom sinks, raised toilets, and grab rails.

Highlights

Location: On the Yarra River opposite the Melbourne Convention Centre

Rooms: 485 rooms, many with river or city skyline views

Dining: Three outlets including Ottie's and Dive Bar

Business: 10 meeting spaces for up to 700 guests

Wellness: Heated rooftop pool and 24-hour TechnoGym

Access: Free tram zone stop 20 metres from the hotel

“Located on the Yarra River, the property emphasizes both business and leisure, placing guests near the Melbourne Convention Centre and the Southbank Promenade. I find the hotel's range of dining options, from Ottie's Restaurant to the Dive Bar, appealing, not to mention the flexible meeting spaces for events. The inclusion of a 24-hour fitness center and year-round outdoor pool certainly add to its urban appeal.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Perfect

9.4/10Review score

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Highlights from guests

Sports & FitnessRefreshing Pool

The big outdoor pool was great for the kids. It even had toys. Very refreshing!

Kevin from Canada

Review on

Guest ParkingAffordable Parking

Self-parking was only $17 per day with validation. A short walk and very convenient.

Mei Ling from Singapore

Review on

DiningBreakfast Upgrade

Breakfast was amazing with so many options. High quality food and friendly staff.

Jeanine from Australia

Review on

Room FeaturesSpectacular View

My room had a large window with a spectacular river view. I could watch the city lights.

Ricardo from Brazil

Review on

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Standard King Room River View High Floor
2 persons
25 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Premium Room
2 persons
25 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Standard King Room River View
2 persons
25 sq. feet
1 King-size bed
Air conditioning
Heating
room details

Show all rooms

Availability and pricing for your selected dates

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July 2026 - July 2027

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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.8/10Review score

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Stationary bike
Stairmaster

Services

Paid valet parking
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Poolside snack bar
Snack bar
Buffet breakfast
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Treadmill

Room features

Air conditioning
Heating
Tea and coffee facilities
Dining table
Ironing facilities

Bedroom

Premium bedding

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Crowne Plaza Melbourne By IHG features a delightful array of dining options that highlight local flavors and culinary creativity. From the vibrant atmosphere of modern eateries to a family-friendly café, guests can enjoy everything from hearty breakfasts to leisurely dinners, all while experiencing the essence of Melbourne's gastronomic scene.

Crowne Plaza Melbourne By Ihg Hotel Restaurant photo

Ottie's Restaurant

Australian and European

Ambiance

Modern, stylish setting with a direct view of the bustling open kitchen

Key Offerings

Dine on a varied selection of dishes featuring rich local produce, along with signature options like exquisite seasonal specialties; perfect for breakfast, lunch, and dinner.

Reservation

Recommended

Open for breakfast, lunch, and dinner

Pow Wow Cafe

Local cuisine

Ambiance

Family friendly, modern environment that invites relaxation and conversation

Key Offerings

Start the day with a variety of egg dishes, cereals, delectable pastries, and fresh fruit alongside a welcoming community vibe; ideal for casual breakfast or lunch.

Reservation

Not needed

Monday to Friday: 07:00 - 14:00; Saturday and Sunday: 07:00 - 15:00

Crowne Plaza Melbourne By Ihg Location

1-5 Spencer Street, Melbourne, VC 3008

Explore Melbourne

Discover Melbourne's Finest

SEA LIFE Melbourne Aquarium

5 minutes walking

A fascinating underwater experience with marine life encounters, perfect for families and ocean lovers.

Crown Melbourne

8 minutes walking

An iconic entertainment complex featuring gaming, a shopping mall, and various dining options along the river.

Victoria Police Museum

2 minutes walking

An engaging museum showcasing the history of policing in Victoria, with interactive exhibits and stories.

Eureka Skydeck

13 minutes walking

Offers breathtaking panoramic views of Melbourne and beyond, with a thrilling Edge experience for the adventurous.

Bike Riding along the Yarra River

5 minutes walking

A scenic bike path perfect for leisurely rides or family outings. Rentals are available nearby for convenience.

Relaxation at South Melbourne Beach

18 minutes' drive

A tranquil beach escape ideal for sunbathing, picnics, and leisurely strolls along scenic waterfronts.

The Wharf Hotel

4 minutes walking

Casual dining with a focus on local flavors. Enjoy hearty meals with beautiful views of the marina.

Gradi at Crown

6 minutes walking

An Italian eatery renowned for its wood-fired pizza. Stylish ambiance and family-friendly options are available.

Melbourne Convention and Exhibition Centre

7 minutes walking

Hosts a variety of events, including expos and concerts. A great place for networking and entertainment.

Federation Square

18 minutes' drive

Cultural hub featuring art galleries and outdoor events. Family-friendly with activities suitable for all ages.

Tips on navigating the city

City Centre
Melbourne 12 min · 3300 ft
Airports
Essendon Fields (MEB) 26 min · 10.6 mi
Tullamarine (MEL) 36 min · 14.9 mi
Train
Southern Cross Station 9 min · 2300 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible at a location nearby at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs AUD 42 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Japanese, Chinese, Hindi, Thai

Year renovated:

2009

Number of floors:

Number of rooms:

485

Former name

Holiday Inn MELBOURNE

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

Crowne Plaza Melbourne boasts a fantastic location near the Yarra River, perfect for exploring attractions like Flinders Street Station and the Melbourne Sky Deck, with easy access to free trams. Guests often appreciate the spacious, modern rooms featuring king-size beds, comfortable pillows, and sometimes walk-in robes. Otties restaurant is often mentioned as a great dining option, although some guests have noted that not all menu items are always available. Many guests enjoy the river views, and find the breakfast buffet tasty, with options like made-to-order omelettes available.

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Review score

Based on 1594 verified reviews

8.4 /10

Great

84 %

Recommend

Location

9.4/10

Staff

9.2/10

Paid Wi-Fi

6.5/10

Free WiFi

8.2/10

Pros

River view

Comfy bed

Spacious room

Perfect location

Friendly staff

Cons

Dirty windows

Uncomfortable pillows

based on 1911 reviews

4/5

John from United Kingdom

Business traveller

standard king room river view

3 nights in November 2025

Reviewed: December 13, 2025

7/10

convenient location tram station great range problematic elevator safety issue empty bin

The location felt amazing. A tram station sat right outside the hotel. southern cross station was also a few hundred meters up the road. the hotel fitness center included a great range of facilities. the pool seemed a great way to cool off after a long day.

the elevators were somewhat problematic, with one closing on its own. i reported this multiple times within 24 hours of arriving. the room was eventually serviced after i asked. the bins still were not emptied though.

0 Helpful

William from United Kingdom

Single

standard king room

3 nights in October 2025

Reviewed: December 08, 2025

6/10

water charge corridor noise

i was annoyed by a couple of things. the lack of complimentary water in the room was frustrating (i mean, seriously?). i had to pay for bottled water. also, the noise from the corridor was noticeable. i could clearly hear people walking past, difficult to relax sometimes. i think better soundproofing is needed for the price.

0 Helpful

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FAQs

About Crowne Plaza Melbourne By Ihg

What is the distance from the 4-star Crowne Plaza Melbourne By Ihg Hotel to Melbourne city centre?

Melbourne city centre is reachable within a 15-minute walk from the 4-star Crowne Plaza Melbourne By Ihg Hotel.

Which landmarks are closest to the Crowne Plaza Melbourne By Ihg Hotel?

Guests of the Crowne Plaza Melbourne By Ihg Hotel can visit Yarra Riverfront (around 5 minutes on foot from the accommodation), or the interactive multilevel SEA LIFE Melbourne Aquarium placed 10 minutes' walk away.

Can we park our car at the hotel?

Guests of the hotel can take advantage of private car parking.

Can I eat breakfast at the Melbourne hotel?

Yes, guests can enjoy breakfast, served daily in the restaurant of the Melbourne hotel.

At what time can I check-in at the Crowne Plaza Melbourne By Ihg Hotel?

At the Crowne Plaza Melbourne By Ihg Hotel, you can check in from 15:00 till 23:59.

At what time can I check-out at the 4-star Crowne Plaza Melbourne By Ihg Hotel?

You can check out of the 4-star Crowne Plaza Melbourne By Ihg Hotel from 11:00 till 11:00.

What are the booking prices at the hotel?

The prices at the hotel start from $143.

What payment methods are available in the 4-star Crowne Plaza Melbourne By Ihg Hotel?

At the 4-star Crowne Plaza Melbourne By Ihg Hotel, guests can pay using American Express, Diners Club, and Discover as well as other payment methods.

What kinds of rooms does the Crowne Plaza Melbourne By Ihg Hotel offer?

The Crowne Plaza Melbourne By Ihg Hotel offers such room types as One-Bedroom King Suite, Standard Double Room, and Standard Upper Floors King Room.

Is the 4-star Crowne Plaza Melbourne By Ihg Hotel equipped with amenities for persons with disabilities?

Yes, the 4-star Crowne Plaza Melbourne By Ihg Hotel provides accessible bathrooms, rooms with accessible facilities, and wheelchair access to improve the experience for the guests with special needs.

Are there any business facilities featured at the Crowne Plaza Melbourne By Ihg Hotel?

Yes, for business travellers the Crowne Plaza Melbourne By Ihg Hotel provides a laptop safe and a xerox.

Which facilities are provided in the 4-star Crowne Plaza Melbourne By Ihg Hotel?

Top locations of the 4-star Crowne Plaza Melbourne By Ihg Hotel include a shopping area and a restaurant, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.